Funded by the UK National Lottery, this project offers more than just a warm meal—it provides support, music lessons, skill training, and a quiet place for homework. Located near the bus station in Newry, the café opens after school and in the evenings, giving young people a safe place to connect and unwind.

Crisis Café manager Louise Quinn explained that the initiative’s main goal is to offer early support to prevent problems from reaching a crisis point.

“From providing hot meals and a quiet place to study to music lessons and barista training, we offer a variety of activities that cater to everyone’s interests. But at the heart of it all, we’re here to support young people—whether they had a rough day or are facing more serious challenges,” she said.

Each activity, called a “café,” is designed to be informal, social, and welcoming, fostering a relaxed environment. Young people choose the café themes, which currently include arts, photography, LGBTQ+ support, and a dedicated café for 18-25-year-olds. The increasing demand has even led to extended hours.


“Our activities promote mental well-being and connection,” Quinn continued, “but we also offer focused mental health support through casual chats and counselling sessions. When young people feel comfortable in our sessions, they often find confidence to open up about issues like anxiety and low mood.”

Eighteen-year-old Tara Haffey, a regular attendee who now sits on the Youth Advisory Board, shared her experience: “At school, I often felt out of place and struggled to talk about my mental health. Coming here, I feel accepted and understood—it’s a positive social space that always lifts my spirits.”

Grainne Graham, who helps run the café alongside volunteers, added, “Louise and I are always here for casual chats, whether it’s about their day or how they’re feeling. We focus on building genuine relationships, so if something is wrong, they feel comfortable talking to us without pressure.”

The project was awarded £336,881 (€400,200) by The National Lottery Community Fund last year, securing three years of activities aimed at helping young people build friendships and access support without stigma. Crisis Café also participated in the National Lottery’s People’s Projects campaign, winning an additional £69,740 through public voting to support young people with digital and food resources.

Since the first UK National Lottery draw in 1994, £786 million has been granted to communities across Northern Ireland.